Queue Management

The Queue Management system that we propose allows for the implementation of a rational method, that works based on information that's accessible to all patients. Know who does what, where and with who increases attendance efficiency permanently and reduces disorganization, waiting lines and citizen dissatisfaction.

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Multi-channel Contact Center

Having an automatic, rational and low cost contact center, available 24/7 for your patients, can be imperative to raise your profitability.

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Document Management

A good Document Management System avoids too bureaucratic and complicated processes that would lead you to inefficiency and low levels of productivity. Our solution grants easy and quick access to the information based in a single and centered document and process archive. Through this system, integrated with Microsoft Office tools, and through manageable levels of security, it's possible to quickly access citizen information without having to depend on others.

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CRM - Customer Relationship Management

Beyond being efficient in health care service, it is urgent to have a patient management solution that optimizes resources and increases competency. Implementing a Customer Relationship Management (CRM) solution means having a stronger and closer relationship with the citizens.

Working side by side with Siemens Healthcare and other technology partners, like Knowledgetree and Kofax, each solution that we propose is adapted to every sector needs, granting you concrete gains for an efficient attendance system. The verifiable improvement of implementing our solutions, such as inCivil Government of Lisbon, Sports Institute of Portugal, and in the Municipalities of Lourinhã and Pombal, reinforces the relevancy and adequacy of our products.

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